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FAQ Category: General Water Questions

How does the city treat my water to make it safe?

Water suppliers use a variety of treatment processes to remove contaminants from drinking water. These individual processes may be arranged into a “treatment train” to remove undesirable contaminants from the water. The most commonly used processes include filtration, flocculation and sedimentation, and disinfection. Some treatment trains also include ion exchange and adsorption. A typical water […]

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Where does my water come from?

Drinking water comes from surface water and ground water. Large-scale water supply systems tend to rely on surface water resources, and smaller water systems tend to use ground water. Including the approximately 23 million Americans who use ground water as a private drinking water source, slightly more than half of the population receives its drinking […]

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What problems can occur?

As development in our modern society increases, there are growing numbers of threats that could contaminate drinking water. Suburban sprawl has encroached upon once pristine watersheds, bringing with it all of the by-products of our modern life style. Actual events of serious drinking water contamination occur infrequently, and typically not at levels posing near-term health […]

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How safe is my water?

Most community water suppliers deliver high quality drinking water to millions of Americans every day. Of the more than 55,000 Community Water Systems in the United States, only 4,769 (8.6%) reported a violation of one or more drinking water health standards in 1996. Nationwide, drinking water systems have spent hundreds of billions of dollars to […]

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What tests are available?

A water specialist will be happy to come to your home or business to conduct a basic water test and plumbing audit at no charge. If more advanced testing is required many additional tests can be obtained for a nominal charge. These include, but are not limited to: coliform bacteria, arsenic, lead, fluoride, nitrates, radon, […]

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What about water testing?

Every month your local health department receives hundreds of requests for advice about drinking water safety. Many people want to do the right thing and make sure that their water is safe. Chances are that your water is just fine, but you can’t tell by just looking, smelling, or tasting. Testing is the first and […]

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How does a water softener work?

A water softener device uses ion exchange to reduce the hardness by replacing magnesium and calcium (Mg2+ and Ca2+) with sodium or potassium ions (Na+ and K+). Ion exchange resins are organic polymers containing anionic functional groups to which the di-cations (Ca++) bind more strongly than mono-cations (Na+). Inorganic materials called zeolites also exhibit ion-exchange […]

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